Department Manager - Trends Job

Purpose of the role -
Responsible for sales, profitability, VM and customer satisfaction of categories/brands in the respective department

Responsibilities -

Strategy and Planning
* Achieve revenue, gross margin
* Control inventory level and shrinkage
* Adhere to Mockshop guidelines
* 100% SOP Implementation
* Statutory Compliance

Financial Planning & Budgeting
* Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF)
* Increase margins and minimize expenses
* Control shrinkage
* Achieve higher average transaction value per customer

People Management
* Control Attrition
* Product knowledge, brand differentiation
* Optimize manpower resource for category
* Functional and behavioral training
* Update category and store associates on latest development in new product/brands and presentation/selling technique

Policies, Processes & Procedures
* SOP Implementation and Adherence in department
* Achieve targeted ATS(Available to Ship) and Conversion
* Mystery Shopping Findings and Improvement
* Gather consumer data for feedback
* Adhere to Mockshop guidelines

KPIs
* Achieve AOP
* SOP Implementation and Adherence in department.
* People Management
* Inventory control
* Competition update

Functional Competencies
* Ability to work under pressure
* Number proficiency
* Customer Centricity

Behavioral Competencies
* Good communication skills
* Analytical & Presentation Skills

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.