Digital Marketing Executive Job

Key responsibilities:

1. Manage and maintain the e-commerce platform for book sales, ensuring accurate product listings, updated prices, and well-managed inventory
2. Handle customer inquiries, orders, and shipments efficiently to ensure a seamless buying experience for online customers
3. Utilize advanced Excel skills to analyze sales data, track performance, and generate reports for management review
4. Monitor and respond to customer feedback and reviews to ensure high levels of customer satisfaction
5. Stay updated with industry trends and e-commerce best practices to identify new opportunities and improvements for the online sales platform
6. Coordinate with the warehouse team to ensure timely order fulfillment and delivery
7. Support the team with other administrative tasks as needed

Requirements:

1. Female candidates with a strong interest in e-commerce
2. Proficiency in Microsoft Excel, including advanced knowledge of formulas, data analysis, and report generation
3. Excellent communication skills, both written and verbal, to effectively interact with customers and team members
4. Previous experience in e-commerce is advantageous, but freshers are also encouraged to apply
5. Detail-oriented with strong organizational skills to manage multiple tasks and deadlines efficiently
6. Ability to work independently and collaboratively in a fast-paced environment

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