1. Leading the team to meet performance goals, emphasizing not just on maintaining but providing superior client delight practices to create room for increasing client
revenues.
2. Implementing strategies that guarantee client satisfaction, fostering loyalty, and creating opportunities for upselling and cross-selling, thereby driving business growth.
3. Building and maintaining strong relationships with key stakeholders, including societies, residents, and partners, to explore collaborative growth ventures and strategic alliances that benefit both parties.
4. Serving as the primary point of contact for escalated issues and inquiries, addressing them promptly and effectively.
5. Leveraging your strategic mindset to identify innovative opportunities that accelerate clients' business growth through impactful marketing initiatives.
6. Instilling a collaborative and motivated team culture that reflects the company's values, fostering an environment of continuous improvement and result-oriented focus.
7. Regularly reviewing and proposing strategies to improve the effectiveness of client engagement and growth efforts, based on a continuous analysis of performance metrics and client feedback.
Requirements:
1. Bachelor's degree in marketing, digital technologies, or a related field. A relevant masters degree is a plus.
2. Strong analytical skills and data-driven thinking.
3. Excellent communication and interpersonal skills.
4. Must have led the team.
5. Creative mindset with the ability to think out of the box and develop innovative marketing solutions.
Skill(s) required
CRMDigital MarketingEffective CommunicationEmail MarketingEnglish Proficiency (Spoken)English Proficiency (Written)Social Media Marketing
Digital marketing agency. We're a diverse team of designing, content, strategy & marketing professionals. We provide branding & marketing solutions to businesses across various industries. We work with people who are looking for help in the field of online media, design, development, or marketing communication.