Mikro Grafeio is an integrated workspace & workforce solutions provider in India. We offer workspaces across 300+ locations in India through our discovery platform, BeRightHere.com.
BRH (BeRightHere.com) focuses on creating communities and an ecosystem that enables work anywhere. BRH offers seamless access to distributed workplaces fully equipped with safe, robust, secure infrastructure and services for corporates, entrepreneurs, and professionals to stay productive anytime, anywhere. BRH works to empower local economies by breaking the digital divide and providing universal access to entrepreneurial and professional opportunities.
Job description:
We are looking for a dynamic and energetic Fresher or a candidate with 1 year of experience in operations, who is eager to learn and grow in their career. The digital operations team brings together business solutions and the latest technology to help empower the quality of our platform. You will be part of an elite team who focuses on redefining our discovery platform, BeRightHere.com.
Key responsibilities:
1. Ensure execution of operational processes to allow the business to efficiently operate and grow
2. Follow best-in-the-class processes in the company customer support, payments, KYC, etc.
3. Deal with ambiguity and working in a constantly evolving business environment
4. Drive a culture of getting things done on time with high-quality service
5. Follow up & coordinate with multiple internal stakeholders
6. Create and maintain documentation as and when required
7. Take part in UAT (user acceptance testing) when required
8. Support in updating the database
9. Provide support in generating innovative ideas for marketing
10. Handle various forms of processes (emails ops, content management, data management, etc.) that support different digital products
11. Get involved in problem-solving sessions and root-cause identification
12. Participate in problem-solving sessions to perform gap analyses of the existing processes and recommend action plans
Minimum requirements/qualifications:
1. Graduate degree
2. Good written & verbal communication skills
3. Good analytical & logical reasoning skills
4. 0-2 years of work experience
5. Proficient in MS Office
We, at Mikro Grafeio, (meaning 'small office' in Greek) are on a mission to provide a choice of small but secure and productive work environments, closer to home for every professional. The business development area is a mix of sales, marketing, and strategy functions. You will get an opportunity to work with well-experienced professionals and also collaborate with the team. With us, you will get a first-hand experience being a part of a fast-paced and rapidly growing startup extending workspace, workforce & essentials-related solutions to corporate enterprises.
