1. Online Store Management:
- Oversee the daily operations of the company's e-commerce platforms, including website, mobile app, and marketplaces (e.g., Amazon, eBay).
- Manage product listings, ensuring accurate descriptions, pricing, and availability.
- Coordinate with the inventory team to ensure stock levels are maintained.
2. Digital Marketing:
- Develop and implement digital marketing strategies to drive traffic and sales, including SEO, PPC, email marketing, and social media campaigns.
- Monitor and analyze the performance of digital marketing campaigns, adjusting strategies as needed to meet KPIs.
- Collaborate with the marketing team to create engaging content that aligns with brand guidelines.
3. Customer Experience:
- Enhance the online customer experience by ensuring the website is user-friendly, visually appealing, and optimized for conversions.
- Implement and manage customer feedback systems to continually improve service levels.
- Resolve customer inquiries and issues related to online orders promptly and professionally.
4. Sales and Performance Analysis:
- Track and report on e-commerce performance metrics, including traffic, conversion rates, average order value, and customer acquisition costs.
- Conduct regular competitor analysis to stay ahead of market trends and identify opportunities for growth.
- Utilize data to develop insights and make informed decisions to improve sales performance.
5. Technical Liaison:
- Work closely with IT and web development teams to troubleshoot technical issues and implement new features and functionalities.
- Ensure the website and other e-commerce platforms are secure, reliable, and up-to-date with the latest technologies.
6. Inventory and Order Management:
- Coordinate with logistics and warehouse teams to manage order fulfillment processes.
- Ensure timely and accurate processing of orders, returns, and exchanges.
- Implement inventory management strategies to minimize out-of-stock situations and overstock issues.
7. Vendor and Partner Management:
- Develop and maintain relationships with third-party vendors, including payment processors, delivery services, and marketplace partners.
- Negotiate contracts and manage vendor performance to ensure service levels are met.
Rudralife, established in 2001, is a pioneering organization engaged in promoting and creating awareness amongst the masses. Rudralife is the most talked-about organization in print and electronic media. Apart from being the world's leading organization and an authority on Rudraksha, Rudralife also has four registered trade-marked products to its credit. It provides genuine and high-quality Rudraksha beads which have been tested in and certified by an ISO 9001: 2015 accredited laboratory. It is the only organization that is regularly involved in scientific research on this age-old spiritual healing bead. It adopts an expert strategy of recommending Rudraksha to wear, which has resulted in innumerable testimonials to date. Rudrakshas recommended by Rudralife are being worn by eminent professionals, businessmen, industrialists, sportspersons, actors, politicians, and spiritual personalities with excellent results.
