Email/Customer Support Executive Fresher Job

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Email/Customer Support Executive

Bangalore, Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,10,000 - 3,50,000 ₹ 3,10,000 - 3,50,000 /year
Experience
0-2 years
0-2 years experience
Apply By
1 Mar' 23
Posted 3 weeks ago
Fresher Job
107 applicants

About the job

Key responsibilities:

1. Handling end-to-end implementation of a leading SaaS/cloud-based supply chain automation product for the FMCG industry
2. Understanding of software architecture, the configuration of the product to match customer requirements
3. Working with master data, assisting with service requests, and troubleshooting problems with data
4. Handling client interaction - handling clients and communicating clients requirements to internal teams
5. Coordinating with respective stakeholders and providing technical assistance to clients within SLA

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel
Earn certifications in these skills

Other requirements

Computer science, B. Tech, BSc, and commerce background

Excellent communication skills (written and verbal), decent documentation skills moderate knowledge of MS-Excel

Willingness and eagerness to work in a high-pressure fast-growing start-up environment

Data analysis skills

Ability to interpret data and reports for business requirements

Strong interpersonal and soft skills

Good team player

Basic database knowledge will be added advantage

We are looking for friendly, energetic, innovative, highly motivated individuals with a can-do attitude who will thrive in a positive and team-based environment

Salary

Annual CTC: ₹ 3,10,000 - 3,50,000 /year

Perks

5 days a week Free snacks & beverages

Number of openings

10

About Stellarr

Stellarr is the leading business process outsourcing company offering end-to-end business solutions transforming goals into results. We offer a host of services to manage your business more efficiently. We endeavor to deliver value-added services in customer management, data processing, IT support, infrastructure, and legal to build long-term partnerships with our clients and their end customers. We are providing services like telecom connectivity business solutions, financial services, inbound and outbound call centers, IT solutions, and legal services.
Activity on Internshala
Hiring since September 2021
58 opportunities posted
6 candidates hired
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