Browse more jobs

ERP Software Customer Support Engineer Job

Actively hiring

ERP Software Customer Support Engineer

J2K AI Systems And Technologies

Chennai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

1 year(s)

1 year(s) experience

Apply By

16 Mar' 25

Posted 3 weeks ago

Job

67 applicants

About the job

As an 'ERP Software Customer Support Engineer' at J2K AI Systems And Technologies, you will play a crucial role in providing exceptional support to our clients. Your proficiency in spoken and written English will be instrumental in effectively communicating with customers and addressing their needs.

Key Responsibilities:

1. Interact with customers to understand their ERP software issues and provide timely resolutions.
2. Troubleshoot technical problems and collaborate with the development team to find solutions.
3. Conduct training sessions for clients on how to use the ERP software effectively.
4. Document customer interactions and resolutions for future reference.
5. Assist in the implementation and configuration of ERP software for new clients.
6. Stay updated on the latest trends and developments in ERP software to better assist customers.
7. Collaborate with cross-functional teams to enhance the overall customer support experience.

If you are passionate about customer service, have strong technical acumen, and excel in communication, we invite you to join our dynamic team at J2K AI Systems And Technologies. Apply now and embark on an exciting career in ERP software support!

Earn certifications in these skills

Learn Business Communication

Learn Git & Github

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Learn Git & Github

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

About J2K AI Systems And Technologies

J2K AI Systems and Technologies is committed to providing every customer, whether large or small, with an unparalleled experience. We assist in selecting the right technology-driven product, such as ERP/CRM systems, and ensure the best pricing, deployment, and after-sales support. We are second to none in offering expert advice on licenses and guiding customers to what they truly need rather than what we want to sell. Our goal is to help clients save costs while maintaining the highest degree of customer satisfaction. Our clients hold us in high regard and are often willing to serve as case studies or welcome new customers to visit their locations by prior appointment, of course. An executive at a dedicated line handles all their needs. Website- https://www.j2kai.com/

Activity on Internshala

Hiring since August 2023

7 opportunities posted

65 candidates hired