AUWL Assembly is seeking a dynamic, detail-oriented and proactive EA cum CRM Executive to join our team for day-today operations along with the Founder and Director. The ideal candidate will have strong skills in Microsoft Excel, a knack for data analytics, and an understanding of pricing, product specifications, and Bill of Materials (BOM) in the jewelry industry. This role also involves managing data entries for company expenses, updating the company's website and social media, and supporting the CRM process with precision and efficiency.
Key Responsibilities:
1. Customer Relationship Management:
- Maintain and update customer records in the CRM system.
- Generate and analyze reports to track customer engagement and sales trends.
- Support the team in executing customer-focused strategies to enhance satisfaction and loyalty.
2. Advanced Excel and Data Analytics:
- Use advanced Excel skills, including formulas, pivot tables, and data visualization, to analyze customer data and sales performance.
- Perform data cleanup and ensure data accuracy for effective reporting.
3. Pricing and Product Specification Management:
- Collaborate with the team to maintain accurate product specifications, including gemstones, metals, and designs.
- Assist in calculating and updating product pricing based on BOM (Bill of Materials), ensuring profitability and market competitiveness.
- Update the website with any price changes or product specification updates in a timely manner.
4. Bill of Materials (BOM) Breakdown:
- Create and update detailed BOMs for jewelry products, including material costs and labor.
- Work closely with production teams and manufacturing vendors to ensure pricing accuracy.
5. Expense Data Management:
- Input and manage company expense data in the designated software.
- Resolve discrepancies and ensure timely reporting for accounting purposes.
6. Website and Social Media Updates:
- Regularly update the website with price revisions, product specifications, and new collections.
- Assist in maintaining and updating the brand's social media platforms with relevant content.
What We Offer:
- A dynamic and creative start-up work environment in the e-commerce jewelry industry.
- Opportunities for skill development and growth.
Join us to build meaningful customer relationships, and keep our digital platforms shining!
1. Candidates with minimum 1 years of experience.
Qualifications:
• Bachelor’s degree in business, commerce, or a related field.
• 1–3 years of relevant experience in CRM, data management, or jewelry pricing.
• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data analysis).
• Knowledge of jewelry product specifications, BOM, and pricing.
• Experience with data entry and basic financial record-keeping.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational abilities.
Preferred Skills:
• Familiarity with CRM software and tools.
• Basic understanding of jewelry production processes.
• Knowledge of accounting or expense management software.
• Experience in website or social media management.
• Knowledge of Canva and other quick graphic design software is an added advantage.
Annual CTC: ₹ 2,00,000 - 2,40,000 /year
Auwl Assembly is a dynamic and multifaceted e-commerce start-up company specializing in a diverse range of jewelry products and services. The company blends astrological elements with fashion, creating unique and personalized jewelry items. It caters to both local and international markets, offering a broad spectrum of products and services through its online platform. It also does jewelry factory set-up consultation, advising on establishing and optimizing jewelry manufacturing units.
