Executive - IT Job

Key responsibilities:

A. Help Desk Support:
1. Act as the first point of contact for warehouse staff seeking technical assistance, both in person and remotely
2. Provide prompt and efficient resolution of hardware, software, and network-related issues

B. Troubleshooting and Problem Resolution:
1. Diagnose and resolve technical issues reported by warehouse personnel related to computers, printers, scanners, and other IT equipment
2. Escalate complex problems to the IT team or vendors when necessary and follow up to ensure timely resolution

C. Inventory Management:
1. Maintain an accurate inventory of IT hardware, software licenses, and related equipment used in the warehouse
2. Assist in the procurement and deployment of new IT assets as needed

D. Data Security and Backup:
1. Ensure data security measures are followed including regular backups of critical systems and data
2. Assist in implementing security protocols to protect sensitive information

E. User Training and Documentation:
1. Conduct training sessions for warehouse personnel on IT procedures, best practices, and software usage
2. Maintain documentation for IT processes, troubleshooting guides, and user manuals

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Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.