Executive - Order Process Job

Job Overview

We are seeking a detail-oriented and highly organized Executive - Order Process to join at our client place based at Gurgaon (Haryana). As an Executive - Order Process, you will be responsible for managing all aspects of the order processing cycle, from order entry to fulfillment. This is a full-time position based in Gurgaon, with a competitive salary range.

Roles and Responsibilities

Receive and process customer orders accurately and in a timely manner
Verify customer information, including shipping address and payment details
Coordinate with various departments to ensure smooth order processing and delivery
Monitor and track order status to ensure on-time delivery
Address customer inquiries and resolve any issues or concerns regarding orders
Maintain accurate records of all orders and related documentation
Collaborate with the sales team to identify opportunities for cross-selling or upselling
Ensure compliance with company policies and procedures

Qualifications and Skills

Bachelor's degree in Business Administration or a related field
Proven experience in order processing or a similar role
Strong attention to detail and excellent organizational skills
Proficient computer skills, including MS Office and order management systems
Excellent communication and customer service skills
Ability to multitask and prioritize workload
Knowledge of supply chain management and logistics

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.