Academic Counselor (fresher) Fresher Job

Job Description
Work Timings: 10:15 am - 7:15 pm
Working Days: Monday - Saturday
Location: Lower Parel (5 minutes from Railway Station)
Reports to: Team lead / Sales Manager
Work Mode: 100% Work from Office

Why IIDE:
At IIDE, we are committed to creating a supportive and collaborative work environment that fosters both professional growth and meaningful contributions. As a leading institution in digital education, we provide competitive salaries and numerous opportunities for career development.
As an 'Associate Academic Counselor' at IIDE, you will play a key role in guiding prospective students through their educational journey. You will counsel students on IIDE's digital marketing courses, providing valuable career advice and answering their queries. In addition to managing student communications, you will mentor junior counselors and contribute to meeting set sales targets. This role requires a passion for education, a strong ability to connect with students and parents, and the drive to help them succeed in their career paths.

Key Responsibilities:

1. Student Counseling & Guidance:
- Counsel students about IIDE's digital marketing courses, helping them choose the right path based on their interests and career aspirations.
- Communicate with students and their parents both in-person and over the phone, answering their queries and guiding them through the course options.
- Provide expert advice on career opportunities and guide students through their learning journey.

2. Mentorship & Team Collaboration:
- Mentor and support junior counselors to help them improve their counseling skills and achieve their individual targets.
- Assist in training new team members and ensure consistent performance across the counseling department.

3. Target Achievement & Reporting:
- Consistently meet daily, weekly, and monthly targets related to student counseling and course enrollment.
- Calculate conversion rates and ensure efficient follow-ups with leads.
- Use CRM tools and sales automation systems to generate reports, track conversions, and improve sales performance.

4. Additional Responsibilities:
- As a senior counselor, take on additional responsibilities as required, including but not limited to managing complex student queries, handling escalations, and overseeing larger student groups.

10