We are seeking a dynamic and passionate 'Assistant Fashion Consultant' to join our team at Layba Noor & Co. The ideal candidate will have a keen eye for fashion, excellent communication skills, and the ability to provide personalized styling advice to clients. You will assist in enhancing our clients' shopping experience by offering expert guidance on fashion trends, product selections, and customizations.
Key Responsibilities:
1. Help customers place orders, respond to queries, and provide exceptional customer support to enhance customer satisfaction.
2. Provide personalized fashion advice and styling recommendations via WhatsApp, social media, and video calls.
3. Prepare regular reports, including tracking and analyzing all queries and leads.
4. Maintain a detailed track of orders and assist in closing orders from start to finish.
5. Collaborate with the sales and support team to ensure a seamless shopping experience for clients.
6. Effectively handle client inquiries related to product availability, sizing, customization options, and more.
7. Stay updated on the latest fashion trends and product offerings from our brand partners.
8. Assist in handling abandoned cart recovery, COD order confirmations, and other sales-driven activities.
Layba Noor & Co. is a premier customer support and digital sales agency specializing in the fashion & lifestyle industries in India. At Layba Noor & Co., we revolutionize the way fashion and lifestyle brands operate, allowing you to focus on what you do best: creating stunning designs and products and captivating your audience. We understand the unique challenges designers face in today's digital age, and we are here to provide comprehensive solutions that drive efficiency, growth, and success. Our mission is to enhance your customers' virtual shopping experience, drive lead conversion, and maximize revenue.
