1. Assisting the general manager in the day-to-day operations of the resort.
2. Overseeing and coordinating various departments such as housekeeping, front office, food and beverage, and maintenance.
3. Managing guest relations and ensuring exceptional customer service.
4. Supervising staff members, including training, scheduling, and performance evaluations.
5. Assisting in the development and implementation of policies and procedures to maintain high standards.
6. Ensuring smooth operations during peak periods and resolving any guest complaints or issues.
7. Monitoring and managing inventory, supplies, and equipment.
8. Collaborating with other managers to plan and execute events, promotions, and activities.
9. Ensuring compliance with health, safety, and sanitation regulations.
10. Assisting with financial management, including budgeting, forecasting, and cost control measures.
Covering 1,600 acres of land, Singtom Resort is a majestic heritage hospitality property that prides itself on making its guests feel at home. The cozy atmosphere created by the age-old fireplaces, the Buddha-centric decor, the wooden flooring, the smell of the world's best teas, the breathtaking views of other tea estates and the Himalayan peaks make Singtom Resort a once-in-a-lifetime destination. It is perfect for a romantic weekend getaway, a relaxing family holiday, or a spiritual experience.
