Browse more jobs

BPO Associate Fresher Job

BPO Associate

Kitty Technologies Private Limited

Nagercoil

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year

Experience

0-1 years

0-1 years experience

Apply By

28 Aug' 24

Posted 1 week ago

Fresher Job

10 applicants

About the job

Key responsibilities:

1. Respond to customer inquiries via phone, email, and chat in a courteous and professional manner
2. Identify customer needs and recommend appropriate solutions
3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
4. Keep records of customer interactions, comments, and complaints
5. Ensure customer satisfaction and provide professional customer support

Skill(s) required

Effective Communication

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Proven customer support experience or experience as a client service representative

2. Excellent communication and problem-solving skills

3. Ability to multi-task, prioritize, and manage time effectively

4. High school diploma or equivalent; college degree preferred

Salary

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Cab/Transportation facility Health Insurance Life Insurance

Number of openings

About Kitty Technologies Private Limited

Website

We, at Kitty Technologies Private Limited, build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. Helping clients focus on their core business by supporting them with the entire back-end and business process. We build the market stake for our clients.

Activity on Internshala

Hiring since July 2024

1 opportunity posted