This is a full-time on-site job role. As a growing startup, you will be an integral part of our dynamic team, gaining hands-on experience in multiple functions.
Key Responsibilities:
1. Engaging in outreach to both current customers and potential leads, while keeping track of interactions for effective communication.
2. Conduct product demonstrations that effectively communicate the technical and operational advantages of the application.
3. Deliver expert-level technical support, addressing client inquiries and troubleshooting issues related to product usage.
4. Help with the smooth setup and launch of the application for clients.
5. Collecting feedback, addressing any concerns, and ensuring customer satisfaction post-installation of the product.
Qualifications:
1. Fresher with a bachelor's degree in any discipline
2. Excellent communication skills, both verbal and written (Hindi is mandatory)
3. Strong interpersonal skills and ability to build rapport with clients
4. Proactive attitude and willingness to learn
5. Prior experience in sales, or customer service is a plus, but not required
Altx is a B2B fintech SaaS startup company that harnesses technology and accounting to transform bookkeeping, compliance, and cash-flow management for small and medium-sized enterprises (SMEs). Our suite of AI/ML-driven solutions streamlines accounting tasks from direct data extraction from PDFs and JPEGs to managing accounts receivable, tax filing, and compliance reconciliation. Distinct from conventional cloud-based applications, Altx employs a novel non-cloud-based approach, enhancing both security and operational efficiency.
