1. Graduate + MBA preferred
2. For tech business: Should have exposure to IT, SAAS products
3. Experience in services are a must for BPM business
4. Should have exposure to B2B & services domain
5. If it is from contact centre then having its idea is preferred
6. Exposure to the USA market preferred
Annual CTC: ₹ 3,00,000 - 5,00,000 /year
Epicenter is a leading provider of business process management solutions, founded in the year 2000 and began its operations in 2001. It is a part of the USD 2.4 billion Kalyani Group, a leading industrial house in India and among the largest and most technologically advanced manufacturers of forged and machine components in the world. We operate out of a brand new state-of-the-art facility in India with a capacity of 750 physical seats that can support 2000+ FTEs. All the seats are fully equipped to support voice as well as data services.
We have an office in the US from where we manage connectivity and logistics within North America. Epicenter has core competence in processes like customer service, collections, sales, transaction processing, data processing, chat, and e-mail support. Epicenter provides best-in-class call center operations that reflect the client standard in terms of high-quality customer service.
