Call Centre/Helpdesk Executive Fresher Job

Call Centre/Helpdesk Executive

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,52,000 ₹ 2,00,000 - 2,52,000 /year
Experience
0-2 years
0-2 years experience
Apply By
15 Aug' 24
Posted 1 day ago
Fresher Job

About the job

Key responsibilities:

1. Managing customer interaction via call/chat/ticketing tool
2. Documentation and record-keeping
3. Working on compliance and quality assurance

Requirement:

1. Problem-solving skills
2. Computer hardware product/service knowledge

Note: There will be incentive of Rs 2000/- to 3500/- on company parameters

Skill(s) required

Client Interaction

Other requirements

Qualifications and skills:

1. High school diploma or equivalent (additional education or certifications may be required depending on the industry)

2. Good communication skills, both verbal and written

3. Customer-centric mindset with a focus on providing exceptional services

4. Ability to work in a fast-paced environment and handle a high volume of customer interactions

5. Basic computer skills and familiarity with other relevant tools

6. Patience, empathy, and the ability to remain calm under pressure

7. Problem-solving and critical-thinking abilities

Salary

Annual CTC: ₹ 2,00,000 - 2,52,000 /year

Perks

Health Insurance

Number of openings

4

About Micro-Star International Co. Ltd (MSI)

We are Micro-Star International Co. Ltd (MSI) is a Taiwanese MNC that deals in designs, develops and provides computer hardware, related products and services, including laptops, desktops, motherboards, graphics cards, All-in-One PCs, servers, etc.
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Hiring since July 2024
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