As a client relationship manager at Stareye Media & Entertainment Private Limited, you will be at the forefront of building and maintaining strong relationships with our valued clients. Your role will be crucial in ensuring client satisfaction and retention through effective communication and excellent customer service.
Key responsibilities:
1. Act as the main point of contact for clients, addressing their inquiries and concerns promptly and professionally.
2. Manage client accounts and develop strategies to grow and enhance their business relationships with our company.
3. Utilize MS Excel to analyze client data and provide insights to improve client experience and drive business growth.
4. Communicate effectively with clients in both English and Hindi, ensuring clear and concise communication at all times.
5. Collaborate with internal teams to ensure client needs are met and exceeded, acting as a liaison between clients and the company.
6. Proactively identify opportunities to upsell and cross-sell services to existing clients, maximizing revenue potential.
7. Stay updated on industry trends and competitor activities to provide clients with valuable insights and maintain a competitive edge.
If you are a dynamic and results-driven individual with a passion for client satisfaction and relationship management, we want you to join our team and contribute to the success of Stareye Media & Entertainment Private Limited.
1. Those who are from or open to relocate to Chandigarh and neighboring cities
Annual CTC: ₹ 2,00,000 - 3,00,000 /year
Stareye Media is a production and casting house that promotes junior models as well as senior models for e-commerce sites and other platforms too.
