As a 'Client Service Executive' at Dreamfoot, you will be responsible for delivering exceptional service to our clients while maintaining strong relationships. Your role will involve interacting with clients, managing projects, and utilizing your English proficiency in both spoken and written communication.
Key responsibilities:
1. Engaging with clients to understand their needs and provide solutions.
2. Building and maintaining strong client relationships to ensure satisfaction and retention.
3. Managing project timelines and deliverables to meet client expectations.
4. Utilizing MS Excel and MS Office to track and analyze data for client projects.
5. Communicating effectively with clients through written correspondence and phone calls.
6. Collaborating with internal teams to ensure seamless project execution.
7. Providing timely updates and reports to clients on project progress.
If you are a detail-oriented individual with excellent communication skills and a passion for client service, we want to hear from you. Join our team at Dreamfoot and make a difference in the success of our clients.
An engineering/ BSc/MSc background or strong technical content understanding would be a must. Experience using project management tools would be a plus.
Annual CTC: ₹ 2,40,000 - 3,00,000 /year
We're a boutique and design-driven full-service video production company based in Vadodara, Gujarat. We cater to all your audio-visual needs. We have our studio for product shoots, filming commercials, and green-screen videos.