As a CRM Executive at Factech Automation Solutions Private Limited, you will play a crucial role in managing client relationships, fostering client interactions, and contributing to the training and development of our team. We are looking for a dynamic individual who is passionate about building strong relationships with clients and ensuring their satisfaction.
Key Responsibilities:
1. Develop and execute strategies to enhance client relationships and improve customer satisfaction
2. Regularly interact with clients to understand their needs and address any concerns or issues they may have
3. Provide training and guidance to the client on product
4. Analyze customer feedback and data to identify areas for improvement and implement solutions
5. Collaborate with sales and marketing teams to ensure a cohesive approach to client management
6. Utilize CRM tools and systems to track client interactions and maintain accurate records
7. Stay up-to-date on industry trends and best practices in client relationship management to continuously improve our processes
If you are a proactive and results-driven individual with a strong understanding of client relationship management, we want to hear from you. Join our team and be a part of our mission to provide exceptional service to our clients at Factech Automation Solutions Private Limited.
Annual CTC: ₹ 3,00,000 /year
Our company works in facility automation-related solutions. Kaizen CAFM is the flagship product used by FM companies and real estate clients. We have more than 150 clients across PAN India. Our website: https://factech.co.in