Communication Skills: Exceptional verbal and written communication skills; must be able to interact professionally and empathetically with customers.
Analytical Skills: Basic understanding of data analysis; ability to recognize trends in customer feedback.
Customer Focus: Strong interpersonal skills, with an ability to listen actively and build rapport over the phone.
Attention to Detail: Accuracy in recording customer feedback and handling data.
Adaptability: Willingness to adjust approach based on customer needs and feedback received.
OLX is an online classified platform to buy & sell cars, bikes, household goods, etc. We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Our solutions are built to be safe, smart, and convenient for our customers.
i) We love to unlock value for our customers. Every single month, ~33 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need. And we help thousands of entrepreneurs and businesses find their customers too.
ii) We also unlock value within our company. We invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions.
