Customer Acquisition Associate Fresher Job

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Actively hiring
Customer Acquisition Associate

Mumbai (Hybrid)

Start date
Starts Immediately
₹ 4,00,000 - 5,50,000 ₹ 4,00,000 - 5,50,000 /year
0-2 years
0-2 years experience
Apply By
27 Apr' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Handling inbound support tickets and solving the queries to the user s satisfaction
2. Handling inbound support chats and solving the queries to the user's satisfaction
3. Reporting bugs/issues flagged by the users to the product team
4. Following defined SLAs for customer support


1. Average first response time on support tickets
2. Average resolution time
3. Rating provided by the users
4. High customer satisfaction score
5. High NPS score

Skill(s) required

Data Analytics Effective Communication English Proficiency (Written) MS-Excel

Annual CTC: ₹ 4,00,000 - 5,50,000 /year


Informal dress code 5 days a week

Number of openings


About GoComet

GoComet is the world's best freight quote comparison platform used by enterprises to make freight procurement efficient and fast. As a technology company, we are revolutionizing the $40 billion international logistics space by eliminating inconsistencies in the procurement process at various stages of procurement like RFQs, quote comparisons, human-dependent negotiations, and insufficient disclosure of terms. Our enterprise SaaS product that is currently used by large manufacturing conglomerates combines the power of data science with progressive machine intelligence to drive sharp reverse auctions bringing out the best possible end-to-end rates for shipments.
Activity on Internshala
Hiring since February 2023
44 opportunities posted
1 candidate hired
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