Customer Acquisition Executive Fresher Job

Customer Acquisition Executive

Noida

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
2 Aug' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Responsible for managing both inbound and outbound phone calls to manage customer experience
2. Prompting clients to upgrade their existing packages and to purchase add one
3. Act as point of contact for complaints and escalate issues further as appropriate
4. Study competition to innovate sales pitches to retain customers
5. Rejuvenate attrite relationships and walk the extra mile to engage with customers
6. Resolve any customer complaints promptly and professionally, commensurate to the policy laid down by the company
7. Meet personal/customer experience team sales target and call handling quotas
8. Follow communication procedures, guidelines, and policies

Skill(s) required

Accounting Effective Communication MS-Excel
Salary
Duration: 5 months
Salary during probation: ₹15,000 - 20,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

5 days a week

Number of openings

4

About AlignBooks

M/s Align Info Solutions (AlignBooks), Delhi, is an associate company of M/s Escape Systems Private Limited (Escape). Escape' was established about 18 years ago by Mr. Anand Jajodia, an alumnus of IIT Roorkee. The company has been providing customized ERP solutions for some key business segments in the India & ME regions. The solution has been well accepted by the target group.

Buoyed by the success of their ERP, Mr. Anand, along with other co-founders of professional eminence, introduced AlignBooks', a new-age cloud-based accounting solution for small businesses, about 2 years ago. This product has also been well received. To its credit, the company has provided the solution to about 700 retail outlets of Xiaomi in northern India, as well as to a diverse group of SMEs countrywide.
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Hiring since July 2021
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