Browse more jobs

Customer Care Associate Fresher Job

Customer Care Associate

AssetYogi

Delhi

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 3,60,000 ₹ 3,00,000 - 3,60,000 /year

Experience

0-2 years

0-2 years experience

Apply By

6 Oct' 24

Posted 5 days ago

Fresher Job

21 applicants

About the job

Key responsibilities:

1. Respond to customer inquiries via phone, email, and chat
2. Assist with app features, transactions, and account inquiries
3. Troubleshoot technical issues and guide users through the app
4. Escalate complex issues and ensure timely resolution
5. Maintain accurate records of customer interactions
6. Collaborate with teams to improve customer experience

Skill(s) required

Effective Communication English Proficiency (Spoken) Sales

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Previous customer service experience

2. Strong communication and problem-solving skills

3. Ability to multitask and work in a fast-paced environment

4. Strong command of written and spoken English

Salary

Annual CTC: ₹ 3,00,000 - 3,60,000 /year

Perks

Health Insurance

Number of openings

About AssetYogi

Website

AssetYogi is a fintech startup. It is one of the largest video-based financial platforms in India with more than 3+ million followers on YouTube and other social media platforms. AssetYogi has become a well-known brand and is known for its in-depth and yet simple-to-understand financial insights. We are now building our web and tech platforms.

Activity on Internshala

Hiring since April 2022

27 opportunities posted