Customer Care Executive Fresher Job

Job Title: Customer Care Executive

Company Name: Medhaj Techno Concept Pvt. Ltd.

Job Location: Lucknow

Email: cv@medhaj.com

Contact Number: 8090554086

Job Description:

We are seeking a highly skilled and enthusiastic Customer Care Executive to join our team at Medhaj Techno Concept Pvt. Ltd. in Lucknow. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.

Responsibilities:

- Handle customer inquiries and resolve issues via phone, email, and chat
- Provide product information and solutions to customers
- Manage customer complaints and escalate issues when necessary
- Meet or exceed customer satisfaction and sales targets
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions

Requirements:

- 12th pass or Graduate in any discipline
- 0-2 years of experience in customer care or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong customer service skills and positive attitude
- Proficiency in MS Office and CRM software

How to Apply:

If you are a motivated and customer-focused individual, please send your resume and cover letter to cv@medhaj.com or call us at 8090554086. We look forward to hearing from you!

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.