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Customer Care Representative (Chat Process)- Kolkata Fresher Job

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Customer Care Representative (Chat Process)- Kolkata

Startek

Kolkata

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year

Experience

0-1 years

0-1 years experience

Apply By

1 Apr' 24

Posted 3 weeks ago

Fresher Job

131 applicants

About the job

Key Responsibilities:

1. Handle inbound chats of customers
2. Resolve the queries of the customers on the chat

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Hindi Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Candidates should be fluent in English & Hindi communication

2. Candidates must have good written comprehension & typing skills

3. Needs to be comfortable with 6 days working (rotational shift)

4. Degree is mandatory (Graduates/undergraduates)

Salary

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

About Startek

Website

Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omnichannel customer experience management, back office, and technology services to corporations around the world across a range of industries.

Our vision: Bringing brands across the globe closer to their customers through memorable, personalized experiences.
Our mission: To effectively combine people, technology, and data to deliver customer experience excellence.

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