Customer Care Representative Fresher Job

Are you passionate about providing exceptional customer service? Ayurveda House Private Limited is looking for a customer care representative to join our team! As a customer care representative, you will be responsible for assisting our customers with their inquiries, providing product information, and resolving any issues they may have. Your communication skills and attention to detail will be key in ensuring our customers have a positive experience with our company.

Key responsibilities:

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Providing accurate and detailed information about our products and services.
3. Handling customer complaints and ensuring they are resolved to the customer's satisfaction.
4. Keeping detailed records of customer interactions and transactions.
5. Collaborating with other departments to address customer needs and to improve overall customer satisfaction.
6. Assisting with order processing and shipment tracking.
7. Identifying opportunities to upsell products and services to customers to increase sales.

If you are a customer-focused individual with strong English proficiency and a passion for Ayurveda, we want to hear from you! Join us in providing top-notch customer care and promoting wellness through Ayurvedic products. Apply now!

3