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Customer Care Representative(Blended) Fresher Job

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Customer Care Representative(Blended)

Startek

Noida

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,16,000 - 2,76,000 ₹ 2,16,000 - 2,76,000 /year

Experience

0-1 years

0-1 years experience

Apply By

1 Apr' 24

Posted 3 weeks ago

Fresher Job

54 applicants

About the job

Key responsibilities:

1. Handle inbound chats of customers
2. Resolve the queries of the customers via chats
3. Handle customers' queries and respond in time
4. Generate feedback from the customers
5. Document all responses from the customer in the client portal without mistakes
6. Write professional emails

Skill(s) required

Client Relationship English Proficiency (Spoken) Hindi Proficiency (Spoken)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Candidate should have very good English and Hindi communication

2. Minimum 6 months experience for chat

3. Should be comfortable with 6 days shift (rotational week off)

Salary

Annual CTC: ₹ 2,16,000 - 2,76,000 /year

Number of openings

About Startek

Website

Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omnichannel customer experience management, back office, and technology services to corporations around the world across a range of industries.

Our vision: Bringing brands across the globe closer to their customers through memorable, personalized experiences.
Our mission: To effectively combine people, technology, and data to deliver customer experience excellence.

Activity on Internshala

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