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Customer Care Representative(Voice & Non Voice)- Navi Mumbai Fresher Job

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Customer Care Representative(Voice & Non Voice)- Navi Mumbai

Startek

Navi Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,64,000 ₹ 2,64,000 /year

Experience

0-1 years

0-1 years experience

Apply By

1 Apr' 24

Posted 3 weeks ago

Fresher Job

34 applicants

About the job

Key responsibilities:

1. Handle inbound chats of customers
2. Resolve the queries of the customers via chats
3. Handle customers' queries and respond in time
4. Generate feedback from the customers
5. Document all responses from the customer in the client portal without mistakes
6. Write professional emails

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Navi Mumbai and neighboring cities

Other requirements

1. The candidate should have good English communication

2. Minimum 0-6 months of experience in email/chat

3. Should be comfortable in 6 days shift (rotational week off)

Salary

Annual CTC: ₹ 2,64,000 /year

Number of openings

About Startek

Website

Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omnichannel customer experience management, back office, and technology services to corporations around the world across a range of industries.

Our vision: Bringing brands across the globe closer to their customers through memorable, personalized experiences.
Our mission: To effectively combine people, technology, and data to deliver customer experience excellence.

Activity on Internshala

Hiring since February 2024

35 opportunities posted