Customer Relationship Executive Fresher Job

Key Responsibilities:

1. Greet and welcome customers as they arrive at the showroom.
2. Provide personalized assistance to customers, ensuring their needs are met promptly and efficiently.
3. Answer inquiries regarding products, services, and showroom policies.
4. Maintain a clean and inviting showroom area.
5. Handle customer complaints and concerns with professionalism and empathy, escalating issues when necessary.
6. Coordinate with the sales and customer service teams to ensure seamless service delivery.
7. Assist in organizing and managing special events and promotions within the showroom.
8. Keep accurate records of customer interactions and feedback.
9. Monitor customer satisfaction and suggest improvements to enhance the customer experience.
10. Follow up with customers post-visit to ensure satisfaction and encourage repeat business.

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