1. Greet and welcome customers as they arrive at the showroom.
2. Provide personalized assistance to customers, ensuring their needs are met promptly and efficiently.
3. Answer inquiries regarding products, services, and showroom policies.
4. Maintain a clean and inviting showroom area.
5. Handle customer complaints and concerns with professionalism and empathy, escalating issues when necessary.
6. Coordinate with the sales and customer service teams to ensure seamless service delivery.
7. Assist in organizing and managing special events and promotions within the showroom.
8. Keep accurate records of customer interactions and feedback.
9. Monitor customer satisfaction and suggest improvements to enhance the customer experience.
10. Follow up with customers post-visit to ensure satisfaction and encourage repeat business.
For the last four decades, we at Nirmal have believed that the right selection of eclectic home furnishing fabrics when united with expressions of romance, beauty & vibrancy takes your designs to the extraordinary with limitless options.
We are one of the leading and finest home furnishing brands, engaged in sourcing & customizing a premium range of home textiles from across the globe
At Nirmals we are constantly steering ourselves to calibrate with the creative & at times customizing for the home furnishing industry with unique personality, style, and creativity.
Our manufacturing partners are predominantly European textile mills from Spain, France, Italy, Netherlands, Austria, and Portugal providing some of the most beautiful upholstery, soft furnishing, carpets & rugs, wallpapers, and other decorative.
