Customer Relationship Executive Fresher Job

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Actively hiring
Customer Relationship Executive

Noida

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
29 Apr' 24
Posted 3 weeks ago
Fresher Job
39 applicants

About the job

We are looking for a customer relationship executive. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. (Female candidates are preferred.)

Key responsibilities:

1. Manage large amounts of incoming and outgoing phone calls
3. Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid, and complete information by using the right methods/tools
6. Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure the resolution
7. Keep records of customer interactions, process customer accounts, and file documents
8. Follow communication procedures, guidelines, and policies

Requirements:

1. Proven customer support experience or experience as a client service representative
2. Strong phone contact handling skills and active listening
3. Familiarity with CRM systems and practices
4. Customer orientation and ability to adapt/respond to different types of characters
5. Excellent communication and presentation skills
6. Ability to multi-task, prioritize, and manage time effectively

Skill(s) required

Client Relationship CRM English Proficiency (Spoken) English Proficiency (Written) MS-Office
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code Free snacks & beverages Health Insurance

Number of openings

1

About InstaAstro

InstaAstro is a holistic wellness platform that blends trusted Indian practices such as astrology, yoga, meditation, and mantra/chanting/pooja to solve real-life problems & deliver measurable mindfulness outcomes for their customers in crucial life stages moments (mega moments).

Our platform provides users with one-on-one astrology consultations, layered with daily activity tracks & content to help users navigate problems such as relationships, career, health, & personal growth. IA is simplifying & transforming the wellness space with this unique remedy & action-based approach that works across the early range of the mental health continuum.
Activity on Internshala
Hiring since May 2022
152 opportunities posted
23 candidates hired
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