Are you a dynamic and customer-focused individual with excellent communication skills? InstaAstro is looking for a Customer Relationship Executive to join our team! As a key member of our customer service department, you will be responsible for building and maintaining strong relationships with our clients.
Key Responsibilities:
1. Serve as the primary point of contact for customers, addressing their inquiries and concerns in a timely and professional manner.
2. Cultivate positive relationships with clients through regular communication and personalized interactions.
3. Utilize MS-Excel to maintain accurate records of customer interactions and feedback.
4. Communicate effectively, both spoken and written, to ensure clear and concise correspondence with clients.
5. Assist in resolving customer complaints and issues, demonstrating empathy and problem-solving skills.
6. Collaborate with internal teams to ensure customer satisfaction and retention.
7. Continuously strive to improve customer relationships and identify opportunities for business growth.
If you have a passion for delivering exceptional customer service and possess the necessary skills in effective communication, client relationship management, and MS-Excel proficiency, we want to hear from you! Join InstaAstro and be a part of a dynamic team dedicated to providing top-notch customer experiences. Apply now!
InstaAstro is a holistic wellness platform that integrates trusted Indian practices such as astrology, yoga, meditation, and mantra/chanting/pooja to address real-life challenges and deliver measurable mindfulness outcomes for customers during critical life stages (mega moments).
Our platform offers users one-on-one astrology consultations along with daily activity tracks and content designed to assist with issues related to relationships, career, health, and personal growth. IA simplifies and innovates in the wellness sector with its unique remedy and action-based approach, effective across the mental health continuum.
