As a 'Customer Service Associate' at PyjamaHR, you will be a key player in providing exceptional customer support to our clients. Your ability to effectively communicate in English and Hindi, both spoken and written, will be crucial in delivering top-notch service.
Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Resolve customer issues and complaints with a focus on problem-solving and customer satisfaction.
3. Assist customers with product information, pricing, and order processing.
4. Collaborate with internal teams to ensure seamless customer experience.
5. Maintain accurate records of customer interactions and transactions.
6. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
7. Demonstrate excellent time management skills to prioritize and handle multiple tasks efficiently.
If you are a proactive individual with strong communication skills and a passion for delivering outstanding customer service, we want you to join our team at FullThrottle Labs. Apply now and be a part of a dynamic and innovative company!
Annual CTC: ₹ 4,00,000 - 7,00,000 /year
FullThrottle Labs is a product studio that provides technology consulting and bespoke software development as well as owns several other companies like PyjamaHR and DixiApp.
PyjamaHR is a Forever-Free Applicant Tracking System that's currently used by over 5000 companies. Our cutting-edge technology helps companies transform their recruitment process by reducing the time & effort taken for each task in the hiring lifecycle, from sourcing to assessment to scheduling to offer rollouts.