Customer Service Associate Fresher Job

Customer Service Associate

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
9 Apr' 25
Posted 1 day ago
Fresher Job

About the job

Key responsibilities:

1. Build and maintain strong customer relationships to improve engagement and retention.
2. Proactively reach out to customers to ensure product satisfaction and resolve issues.
3. Handle inbound and outbound customer calls and emails professionally.
4. Educate customers on product features, benefits, and best practices to enhance their experience.
5. Explain our products in a simple and convincing way to potential buyers.
6. Follow up on leads and maintain customer relationships to drive sales.
7. Maintain detailed records of customer interactions and transactions.
8. Collaborate with internal teams to ensure seamless customer service.
9. Meet sales and customer satisfaction targets set by the company.

Skill(s) required

Client Relationship Kannada Proficiency (Spoken) Problem Solving Time Management

Other requirements

1. Bachelor's degree in any discipline.

2. 0 to 2 years of experience in customer service, sales, or a similar role.

3. Proficient in Kannada or a native speaker of the language.

4. Strong communication and interpersonal skills with a customer-first attitude.

5. Ability to handle customer queries with patience and professionalism.

6. Goal-oriented mindset with a passion for customer satisfaction and business growth.

7. Comfortable working in a fast-paced environment.

Salary
Duration: 6 months
Salary during probation: ₹15,000 - 17,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

2

About Lustral Innovations Private Limited

Lustral Innovations Private Limited is an upcoming D2C company which aims to make safe and healthy drinking water affordable and accessible. Since the launch of their product, Lustral Water has managed to combined hardware and software to make this goal possible. With AI & IoT enabled innovation, Lustral Water is the first one to do so. Through it's software, Lustral Water App, it can validate your water and keeps a track on every drop by giving you data on your pH levels, TDS levels, Turbidity, Mineral content and water consumption. The hardware, that is, Lustral Water Purifier comes with ELI (Encode Learning Intelligence), which helps in converting coded data into easy understanding. Since we are scaling our operation a notch we need a graphic designer who wants to explore and has skills and mindset to do so.
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Hiring since March 2025
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