Are you a dynamic and customer-oriented individual with a passion for providing exceptional service? Pioneer Enterprises is seeking a Customer Service Associate who is fluent in English and Hindi, proficient in MS-Excel and MS-Office. If you have excellent communication skills and a strong attention to detail, we want you to join our team!
Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner
2. Assist customers with pricing, order status, and issue resolution
3. Collaborate with other departments to ensure customer satisfaction and resolution
4. Maintain accurate customer records and documentation
5. Provide feedback to management on customer trends and issues
6. Participate in ongoing training and development to enhance customer service skills and product knowledge
If you are a proactive problem solver with a positive attitude, apply now to be a part of our growing team at Pioneer Enterprises!
Annual CTC: ₹ 2,00,000 /year
Pioneer Enterprises has established itself has one of the largest channel partners for Polycab wires, Cables and FMEG products in India and a distinguished leader in the electrical supply industry, headquartered in the vibrant city of Bangalore, India. With an unwavering commitment to quality and reliability, we have been at the forefront of delivering essential electrical products to our valued customers for over two decades.
