Customer Service Associate Fresher Job

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Actively hiring

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,50,000 - 3,00,000 ₹ 2,50,000 - 3,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
5 Oct' 24
Posted 3 weeks ago
Fresher Job

About the job

Key Responsibilities:

1. Providing operational support to clients throughout their onboarding journey on our tech platform to ensure a smooth investment experience
2. Coordinating with regulatory bodies and related entities to resolve any issues that arise from client/partners
3. Collaborating closely with internal teams to quickly address and resolve queries
4. Communicating with clients and partners via phone calls or online ticketing system to offer operational assistance
5. Understanding client/partner needs and suggesting efficient solutions.

Skill(s) required

Client Relationship Effective Communication English Proficiency (Spoken) Hindi Proficiency (Spoken)

Who can apply

Other requirements

1. Proficiency in both English and Hindi

2. Strong problem-solving and critical-thinking skills

3. Good interpersonal skills to develop rapport through telephonic conversations and online chat interactions

4. Willingness to relocate to Chennai

5. Candidates who are available to join immediately will be preferred.

Salary

Annual CTC: ₹ 2,50,000 - 3,00,000 /year

Perks

Informal dress code Free snacks & beverages Health Insurance

Number of openings

2

About AssetPlus (ValuePlus Technologies Private Limited)

AssetPlus is an end-to-end platform for financial advisors and investors to scale businesses/manage investments digitally. We are the fastest-growing platform for mutual fund distributors in India.
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