As a customer service associate at The Objects company, you will have the exciting opportunity to interact with customers from diverse backgrounds and provide them with exceptional service. Your proficiency in both Hindi and English will be essential in serving our diverse customer base. Your expertise in MS Office will help you efficiently manage customer inquiries and complaints, while your negotiation and problem-solving skills will enable you to resolve issues effectively.
Key responsibilities:
1. Communicate with customers in Hindi and English to address their inquiries and concerns
2. Utilize MS Office to document and track customer interactions and resolutions
3. Negotiate with customers to find mutually beneficial solutions to any issues
4. Collaborate with team members to ensure prompt and accurate responses to customer queries
5. Identify and escalate any recurring issues to the appropriate department for resolution
6. Provide feedback to management on ways to improve the overall customer experience
7. Stay up-to-date on company products and services to better assist customers in making informed decisions
Join our team at The Objects company and make a difference in the lives of our valued customers!
1. Those who are from or open to relocate to Chennai and neighboring cities
1. Hindi is mandatory
2. Easy going for handling customers
3. Ready to learn
Annual CTC: ₹ 2,16,000 - 2,64,000 /year
The Objects represents a tech accessories brand deeply passionate about quality. Devoted to simplifying your daily routine, we offer a meticulously curated collection of products.
