Customer Service Associate Fresher Job

Key responsibilities:

1. Respond to customer queries and customers' concern
2. Provide support for data collection to enable Recovery of the account for the end user.
3. Maintain a deep understanding of client process and policies
4. Reproduce customer issues and advance product bugs
5. Provide excellent customer service to our customers

Role: Customer service: Voice
Languages: Hindi + English
Work Location: Hyderabad (work from office)
Shifts: Flexible with any shift

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please note that Genpact does not charge fees to process job applications, and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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