As a customer service associate at Parts Avatar Incorporation, you will be at the forefront of our commitment to providing exceptional service to our customers. Your role will involve interacting with customers to address inquiries, resolve issues, and ensure customer satisfaction.
Key responsibilities:
1. Responding to customer inquiries via phone, email, and chat in a professional and timely manner
2. Providing product information, pricing, and availability to customers
3. Processing customer orders accurately and efficiently
4. Resolving customer complaints and issues to ensure a positive experience
5. Collaborating with other departments to address customer needs and concerns
6. Utilizing MS Excel to track customer interactions and maintain accurate records
7. Continuously striving to improve customer service processes and procedures to enhance overall customer satisfaction
If you have excellent English proficiency (spoken and written), strong communication skills, and proficiency in MS Excel, we want to hear from you. Join our team and be a part of a dynamic and growing company dedicated to providing top-notch customer service. Apply now to kickstart your career in customer service with Parts Avatar Incorporation.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-Excel
Parts Avatar Incorporation is a Canadian-based automotive parts online retailer with a vision to become an international leader in the online automotive and recreational vehicle retail industry. Offering a wide range of brand name products tailored to any budget, Parts Avatar prides itself on providing exceptional customer service, competitively priced products, with fast delivery from our Canadian based warehouses. Parts Avatar is your one-stop-shopping destination, providing you with a huge selection of auto-parts offered at various price-points and performance ranges to meet your auto-part needs. Take advantage of our online chat service, or call one of our auto-parts experts, to make your experience as informative, quick, and seamless as possible. Our hassle-free return policy also gives you peace of mind should you need to return or exchange any auto-parts or accessories.
