As a 'Customer Service Associate' at Wehire Talent Solutions, you will have the opportunity to interact with clients from around the world and provide exceptional service to ensure their satisfaction. Your strong English proficiency, both spoken and written, will be essential in effectively communicating with our diverse clientele.
Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist clients with placing orders, processing payments, and resolving any issues that may arise.
3. Provide product information, pricing, and availability to customers.
4. Collaborate with other team members to ensure seamless customer service delivery.
5. Follow up with customers to ensure their needs have been met and provide ongoing support.
6. Maintain accurate records of customer interactions and transactions.
7. Identify and escalate any unresolved issues to the appropriate department for further assistance.
If you are a team player with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity with Wehire Talent Solutions. Join our dynamic team and help us continue to provide exceptional service to our valued clients!
1. Candidates who are from Thane, Navi Mumbai, Mumbai and neighboring cities
Should be comfortable with Rotational shift with rotational week off.
Annual CTC: ₹ 3,00,000 - 7,50,000 /year
Annual CTC breakup:
1. Fixed pay: ₹ 2,00,000 - 5,00,000 /year
2. Variable pay: ₹ 1,00,000 - 2,50,000 /year
Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.
