Are you passionate about providing exceptional customer service? Do you excel in effective communication and have a strong command of English? If so, we have the perfect opportunity for you as a client of the Recruit Me company!
As a customer service associate, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive experience. Your ability to communicate clearly and professionally will be essential in this role. Proficiency in MS Office will also be required for maintaining customer records and providing accurate information.
Key responsibilities:
1. Answering customer inquiries via phone, email, and live chat
2. Resolving customer complaints in a timely and professional manner
3. Providing product information and assistance with orders
4. Maintaining accurate customer records in MS Office
5. Collaborating with other departments to ensure customer satisfaction
6. Identifying opportunities for process improvement and customer satisfaction
7. Meeting and exceeding customer service goals and KPIs
If you are a motivated individual with a passion for customer service and strong communication skills, we want to hear from you! Apply now!
1. Those who are from or open to relocate to Mumbai and neighboring cities
1. Any Graduates (TY Exams appeared will be eligible)
2. Good communication skills
3. Good computer skills
4. Good at interacting with customers
5. Good English communication
6. People management skill
Annual CTC: ₹ 2,00,000 - 2,00,001 /year
Recruit Me is on a mission to connect top-tier talent with exceptional organizations, driving growth and success. We are committed to delivering tailored solutions that empower businesses and elevate their workforce through our HR Services. We offer partnerships for your talent needs, training & development, policies & processes, employee engagement, wellness programs, and corporate gifting solutions.
