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Customer Service Associate Fresher Job

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Actively hiring

Customer Service Associate

Saregama India Limited

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

2 Nov' 24

Posted 3 weeks ago

Fresher Job

83 applicants

About the job

Key responsibilities:

1. Initiate outbound calls to small and medium business owners who are using our content without a license agreement.
2. Ensure a thorough understanding of basic service policies, procedures, and standards before responding to customer queries.
3. Communicate the importance of adhering to copyright laws and the benefits of establishing a legitimate business relationship with our company

Please note that is it a one-year contractual role (renewable).

Skill(s) required

English Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Other requirements

1. The candidate should have a graduate degree.

2. 6-12 months of experience in customer service.

3. Strong communication skills, both verbal and written.

4. Freshers with exceptional communication skills will also be considered.

Salary

Annual CTC: ₹ 2,00,000 /year

Perks

5 days a week Free snacks & beverages

Number of openings

About Saregama India Limited

Website

Saregama India Limited, an RP Sanjiv Goenka Group company is India's oldest music label, youngest film studio, and multi-language TV content producer. It owns India's largest catalog of music IP of over 130K songs across languages and produces films under the brand of Yoodlee Films. Saregama also owns and retails the digital music player Carvaan. Carvaan is a perfect blend of digital technology and a retro form factor. Saregama's film production house Yoodlee Films is the country's youngest boutique film production studio that has over twenty films over the last three years. Over the last 20 years, Saregama has created over 6k hours of content for Sun TV and at any given time broadcasts 3-4 serials creating around 15-16 hours of content per week.

Activity on Internshala

Hiring since December 2021

150 opportunities posted

38 candidates hired