1. Greet and engage with customers to understand their needs and provide a WoW experience across all channels.
2. Utilize omnichannel mediums to sell products and services that fulfill customer needs.
3. Assist in-store customers by expanding their choices through digital channels.
4. Stay up-to-date with Decathlon s products, services, and offers across all channels.
5. Ensure the best-in-class offer, display, and availability for your sport.
6. Guarantee customer and teammates safety in-store, with products, stock storage, and data protection.
7. Select the right offers to provide customers with the best products and services.
8. Forecast business according to seasonality/trends and ensure appropriate stock levels.
9. Set up experiential layouts with strong visual merchandising strategies to increase business.
10. Master tools required to provide the best offer, display, and availability.
11. Develop local omnichannel performance for your sport.
12. Work towards ensuring the growth of your sport and its market share.
13. Act as a sports ambassador, building a sports community to encourage customer engagement in sports.
14. Affiliate with partners to help customers practice their sport through events, workshops, and playgrounds.
15. Make data-driven decisions based on data collected through omnichannel.
16. Preserve resources through site management and societal impact initiatives (eco-mobility, waste disposal management).
17. Boost eco-designed product sales.
18. Increase the share of circular sales (buyback, services, etc.).
19. Reduce emissions and wastage at the site.
Assembling all sports beneath a single roof, Decathlon has always promoted access to, and participation in sports without sacrificing high standards in the development and quality of our products. Simple stories, optimum logistics, efficient organization, and a constant drive to control costs have allowed us, and continue to allow us, regularly to lower the prices of our products. We embody our purpose: Move through sports.
