Customer Service Executive Fresher Job

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Customer Service Executive

Ahmedabad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,20,000 ₹ 2,00,000 - 2,20,000 /year
Experience
0-2 years
0-2 years experience
Apply By
28 Apr' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Work on greeting and directing customers
2. Provide accurate information (e.g. product features, pricing, and after-sales services)
3. Respond to customers questions about specific products/services
4. Conduct price and feature comparisons to facilitate purchasing
5. Work on cross-selling products
6. Ensure racks are fully stocked
7. Manage returns of merchandise
8. Coordinate with the retail sale assistant team to provide excellent customer service (especially during peak times)
9. Inform customers about discounts and special offers
10. Provide customer feedback to the store manager
11. Work on staying up-to-date with new products/services

Skill(s) required

Hindi Proficiency (Spoken) Sales
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Ahmedabad

Other requirements

1. Proven work experience as a sales representative, sales associate, or similar role

2. Proven work experience as a sales assistant, sales associate, or similar role

3. Familiarity with consumer behavior principles

4. Knowledge of inventory stocking procedures

5. Basic math skills

6. Track record of achieving sales quotas

7. Excellent communication skills, capable of building trusting relationships

8. Ability to perform in fast-paced environments

9. Flexibility to work various shifts

10. Graduate/Diploma

Salary
Duration: 3 months
Salary during probation: ₹12,000 - 15,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,20,000 /year

Number of openings

2

About Harbour Trendz Private Limited

LOFA as a brand has chosen to be a pioneer in the lifestyle revolution in Indian households. We are here to enable the quantum leap on how an Indian leads her/his life with a promise of futuristic products to create a 360-degree shift in her/his lifestyle.

This brand is built on everything elegant, classy, and poise. Every store is brimmed up with an ecstatic aura and every product is with customer joy. A brand that will never fail to awestruck you with products so amazing, you will become a fan of us, and we, a fan of you.

The LOFA motto - Love for Arcade- embodies the familiarity of the company with its customers' love for shopping. Preserving that in mind, we have conveyed stores and products in the country that will nurture this love and make it ever-growing.
Activity on Internshala
Hiring since March 2024
1 opportunity posted
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