1. Respond to phone calls, direct calls to the appropriate party, return calls and respond to voicemails
2. Schedule and confirm appointments
3. Record patients' information in practice software
4. Verify and collect insurance documents and post payments
5. Submit billing information to the billing providers
6. Handle administrative functions to support the clinic, including photocopying, data entry, prior authorizations, faxing, obtaining records, etc.
7. Coordinate telephone communication with patients, families, referring providers and other members of the health team and utilize a follow-up system to assure care
8. Utilize scripted callbacks to relay messages from the clinical licensed professional
9. Obtain the patients' medical history and previous test/scan results
10. Document results and patient information in appropriate systems
11. Schedule and obtain authorizations for diagnostic tests at the physician's request
12. Handle other duties as assigned
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-Office
Salary during probation: ₹15,000 /month (only for freshers)
After probation:
Annual CTC: ₹ 2,40,000 /year
Perks
Informal dress code 5 days a week
Number of openings
2
About H.E. Global Private Limited
H.E Global Private Limited, located in Ahmedabad, Gujarat, is an offshore office of a UK-based organization. We provide business and administrative services to business and medical doctors in the UK. We love what we do. We are here for our consultants and our patients. Our goal is to provide our consultants and our patients with the highest standard of service and an exceptional patient journey pathway. Everything we do is geared to our patients. Consultant's requirements and patient care are the core of our service.
