As a Customer Service Executive at Hcube Wowcarz Private Limited, you will play a crucial role in providing exceptional customer service to our clients. Your proficiency in English (spoken and written), MS-Excel, MS-Office, and Kannada (spoken) will be essential in ensuring customer satisfaction and resolving any issues they may have.
Key Responsibilities:
1. Respond to customer inquiries and provide information about our services in a professional and timely manner.
2. Handle customer complaints and troubleshoot any problems that may arise.
3. Maintain accurate records of customer interactions and transactions using MS-Excel.
4. Collaborate with other departments to ensure a seamless customer experience.
5. Follow up with customers to ensure their needs are met and issues are resolved.
6. Provide support to the sales team by assisting with customer queries and product information.
7. Continuously strive to improve customer satisfaction and exceed expectations.
If you are a proactive and customer-focused individual with excellent communication skills and a passion for providing top-notch service, we would love to have you join our team at Hcube Wowcarz Private Limited.
Annual CTC: ₹ 2,00,000 /year
Wowcarz has been delivering self-driving car rental services since August 2016. Wowcarz makes your traveling dream come true with our best car rental deals in Bangalore, India. We are the best self-driving car rental providers with outstanding customer service. We are the best competitors in Bangalore city with affordable prices on top of quality.