As a customer service executive, you will have the opportunity to work in a fast-paced and dynamic environment where your communication skills and English proficiency will be put to the test. If you are passionate about providing exceptional customer service and enjoy interacting with people, then this is the perfect role for you.
Key Responsibilities:
1. Answering customer inquiries via phone, email, and chat in a timely and professional manner
2. Resolving customer complaints and issues by providing effective solutions and ensuring customer satisfaction
3. Collaborating with other departments to escalate complex customer issues and follow up to ensure resolution
4. Providing product information and assistance to customers to enhance their overall experience with our services
5. Maintaining accurate records of customer interactions and transactions to track progress and identify areas for improvement
6. Proactively identifying opportunities to upsell or cross-sell products and services to customers to drive revenue
7. Participating in training and development programs to enhance your skills and knowledge in customer service best practices
If you are a team player with excellent communication skills and a passion for delivering outstanding customer service, then we want to hear from you. Join our team and help us exceed our customers' expectations every day.
1. Those who are from or open to relocate to Chandigarh and neighboring cities
Annual CTC: ₹ 2,00,000 - 4,00,000 /year
We are among the leading recruitment agencies in Delhi/NCR in our domain. Our major segment is hiring for outsourced business processes. We deal with recruitment of international as well as domestic business processes. We have highly trained staff who assist job seekers with interviews and help them meet the job requirements.
As far as our clients are concerned, we provide the right person for the right job. As of date, we are recruiting candidates for 20-25 companies and placing more than 100 candidates on a monthly basis.
Some of our esteemed clients are Airbnb, American Express, Concentrix, Amazon, Policy Bazaar, Teleperformance, Aegis, etc.
