Customer Service Executive Fresher Job

Key responsibilities:

1. Pickup confirmation: Conduct outbound calls to confirm customer availability, answer queries, and ensure smooth scheduling.
2. Customer support: Provide exceptional customer care via phone and WhatsApp, addressing concerns and resolving issues promptly and professionally.
3. Pickup coordination: Efficiently allocate pickups to drivers, optimizing routes to ensure timely and effective collections.
4. Issue resolution: Serve as the main point of contact between customers and the pickup team, effectively managing complaints and resolving issues to ensure a positive customer experience.

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