Customer Service Executive Fresher Job

Customer Service Executive

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0 years
0 years experience
Apply By
23 Dec' 24
Posted 1 week ago
Fresher Job

About the job

Shift pattern : Rotational (day & night) work from office.

Key responsibilities:

Intern's day-to-day responsibilities include:

1. Work on the day-to-day smooth handling of allocated cases and running of the various sections
2. Ensure to deliver EMS & assistance services in a customer-centric and efficient manner
3. Ensure the highest level of customer service in the Emergency Response Centre while case handling
4. Handle and update case files following the standards and procedures
5. Seek direction and guidelines in case handling in line with customers' expectations and Falck standards
6. Provide support to the medical team
7. Work on following the staff roster as communicated by management
8. Support ERC Supervisor in optimum staffing levels and maximization of resources in the emergency response centre.

Skill(s) required

English Proficiency (Spoken)
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Perks

5 days a week Health Insurance Life Insurance

Number of openings

5

About Falck India Private Limited

Falck is a world leader in emergency, assistance, healthcare, and training. Falck is a Scandinavian organization with over 100 years of history built upon the philosophy of people helping people. Our activities are directed at preventing accidents and disease; providing assistance in situations of emergency, accidents, or need; and helping people move on with their lives after illness or accidents.
Activity on Internshala
Hiring since August 2019
18 opportunities posted
3 candidates hired
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